Who We Hire

If you are passionate about patients and committed to making medicine safer and more accessible, you have a place at UBC. We are looking for employees with initiative and new ideas -- experts who desire a career that delivers much more than a paycheck. Agile and flexible thinkers, service and sales experts, research specialists and global-minded strategists are welcome here.

UBC career opportunities are open to individuals with a wide range of educational backgrounds and skill levels. We are seeking exceptional candidates in a variety of areas below.

Areas of Opportunity

Patient Support

As the first point of contact for patients and healthcare providers, our patient support staff is the voice of UBC and plays a critical role in ensuring patient needs are met.

Our Site of Care administration & adherence programs are provided in the home setting and in alternate sites of care, such as the retail pharmacy setting. Experienced registered nurses and pharmacists provide injection training and administration of complex specialty products.

UBC has Clinical Support Centers throughout the United States, staffed with registered nurses, pharmacists, and highly trained associates who manage adverse event reporting, provide product information, patient education and support, while following any Risk Evaluation and Mitigation Strategies (REMS) requirements.

We're looking for people who can:

  • Build trust, ensure satisfaction, and assist patients compassionately
  • Perform telephonic support with the highest level of service and care
  • Work collaboratively on behalf of patients to gather eligibility information and handle complex coverage requirements

Contact Center

UBC’s trusted Contact Center staff assist patients, caregivers, and healthcare providers. Our services are designed to optimize the patient experience with the goals of increasing awareness, ensuring access, improving medication adherence, and minimizing risks of the prescribed therapy.

We're looking for people who are passionate about helping patients to fill these roles:

  • Patient Care Advocates
  • Reimbursement Specialists
  • Eligibility Specialists
  • Registered Nurses
  • Clinical Educator Registered Nurses

Pharma, Patient, and Client Services

Clients put their trust in us to provide services that meet the needs of multiple stakeholders, including patients, healthcare providers, regulatory agencies and payer organizations.

We’re looking for people who can:

  • Meet market needs for speed, flexibility, and reliability
  • Accurately and efficiently support programs and products at varying stages of development to ensure the best use of client resources
  • Deliver innovative and creative ideas that improve healthcare

Reimbursement

Our Reimbursement teams help patients, caregivers and physicians maneuver the often complex process of benefits coverage. Our staff manages a wide range of reimbursement activities, including benefits optimization, prior authorization support, appeal guidance, and patient financial assistance programs.

All of these activities facilitate faster prescription fulfillment, ensuring patients get the medication that they need.

We're looking for people who:

  • Have excellent written and verbal communication skills
  • Are comfortable in a dynamic work environment
  • Work with a high level of accuracy

Program Management

Program management is at the core of every service we provide. Organizational skills, attention to detail, industry experience, knowledge of therapeutic areas, and keen insights into regulatory processes are just some of the qualifications of our talented staff.

We’re looking for people who can:

  • Collaborate across all organizational lines
  • Identify and implement best practices
  • Maintain integrity of program
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Science/Research

Many companies claim to possess the innovation required to change the world. But we make good on those claims in ways that no other organization can.

Our research techniques, study designs, and scientific solutions help bring critical products to market, gain insight into the safety and effectiveness of investigational therapies, and ultimately save lives every day. So, are you ready to use your scientific expertise to help UBC change the world?

We're looking for people who are:

  • Current with biotech and healthcare quality and safety certifications
  • Knowledgeable about clinical research processes and regulations
  • Ready to use their expertise to bring life-changing medications to patients who need them

Clinical Services

Our Clinical Development teams collaborate with manufacturer sponsors to help ensure conclusive study results and meet global regulatory submission requirements.

Our expertise in the design, implementation, and analysis of full-service clinical development programs makes certain that safety and efficacy evidence needs are satisfied for regulatory review.

Our team works with many of the top pharma manufacturers on research that spans nearly every therapeutic area.

We're looking for people who:

  • Are able to meet the highest standards of quality and client services
  • Are not satisfied with the status quo
  • Understand the need to strictly follow protocols and processes

Late Stage Research

UBC has successfully developed, implemented, and supported many of the industry’s largest and most complex global research programs. Our Late Stage Research team develops and collects evidence to support drug approval and market access through study designs that are both innovative and practical.

Our dedicated team comprises project managers, clinical research associates, physicians, nurses, statisticians, clinical programmers, and data managers. We provide expert guidance to ensure the data requirements for clinical endpoints are met and key evidence is collected in alignment with regulatory standards.

The programs we support are changing the future of clinical research and creating solutions that change lives for the better. If you're looking for a position that takes your scientific skills to the next level, apply today.

UBC is the right environment for you if you are:

  • Inquisitive and innovative
  • Highly analytical
  • Able to engage with cross functional areas, keeping in mind the ultimate program goal

Pharmacovigilance

Safety is at the heart of drug development and approval, and our clients rely on us to ensure the highest level of expertise. Our Pharmacovigilance team provides comprehensive global safety and medical services, including safety case management, medical safety and writing, signal detection and surveillance.

We’re looking for:

  • Safety specialists -- including physicians, nurses, pharmacists, and scientists
  • Specialists in regulatory submissions
  • Experienced product safety experts

Safety and Risk Management

UBC plays a significant role in patient and pharmaceutical product safety. Our team -- made up of epidemiologists, safety scientists, data analysts, software developers, and patient educators, to name a few -- design, implement, and evaluate risk management programs for products to treat everything from diabetes to organ transplant rejection.

UBC's safety teams are aligned and focused on getting the right therapy to the right patient at the right time.

We're looking for candidates who:

  • Stay current on existing and emerging pharmaceutical legislation
  • Can evaluate technology and operations that support safety programs
  • Are committed to the safe use of medicine and medical products
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Nursing

Our nurses are experts in the therapeutic area they support and perform a variety of functions, including:

  • Telephonic support and patient education through our Clinical Support Centers
  • Site of Care administration and adherence support
  • Injection training and administration of complex specialty products

Building relationships with trusted healthcare professionals helps patients to engage fully in their treatment. Year after year, nurses rank as the most trusted professionals. UBC nurses take that ranking to heart and provide personal, patient-centric care.

Pharmacy

UBC pharmacists perform a variety of functions throughout the organization to support patient care and product safety. They provide telephonic prescription consultation, adverse event reporting and management, verification of prescriptions, dosage, and patient and prescriber information.

Our Patient Assistance Programs require pharmacists who are skilled at counseling patients in various disease states, including oncology, multiple sclerosis, diabetes, hypertension, rheumatoid arthritis and narcolepsy.

If you're looking for a rewarding role with growth opportunity, please apply. We have a variety of opportunities for you, including roles in:

  • Patient Assistance Programs
  • Pharmacovigilance
  • Adherence programs
  • Safety and Risk Management

Corporate

Our corporate headquarters are located in Blue Bell, PA. We also have corporate positions located throughout the United States, Canada and Europe. Professionals who work within our corporate functions come from a variety of backgrounds, bringing diverse knowledge and skills to all areas of our business.

Finance

We provide challenging opportunities that allow you to participate in strategic initiatives to support the financial profitability for an industry leader. The division partners with other business functions to deliver the best value propositions for our clients and patients.

We look for talent at all professional levels that demonstrate leadership, innovation, creativity and technical expertise.

Human Resources

The Human Resources organization is charged with ensuring that our company effectively manages and supports its most valuable investment: its employees.

Key day-to-day responsibilities include supporting human resources needs -- such as staffing, policy development and employee relations -- driving improvements in employee satisfaction and diversity awareness, providing training and organizational development and overseeing benefit and compensation plans.

We look to our Human Resources team to be a strategic partner in driving employee engagement and productivity in support of the company’s mission to innovate, improve health outcomes and ensure patient access to medicine and medical products.

Information Technology

Our Information Technology department's vision is to be a catalyst in developing new business opportunities, sustaining strategic partnerships with our customers and supporting the future growth of UBC. They realize this vision by aligning our work to corporate goals and market forces in order to deliver innovative business solutions in a reliable, secure and compliant manner while positioning us for future technology and market changes. The department delivers on these imperatives through the use of best people, best methods and best partners, enabled by a flexible and scalable architecture to deliver business value.

Marketing

Our Marketing & Communications team works strategically with Sales & Account Management to manage relationships, win new business and retain existing clients. They also provide strategic planning and communications counsel for key corporate initiatives, as well as tactical and creative support for areas throughout the organization. Broadly, they are responsible for all corporate messaging and communications management from and within UBC.

Sales/Business Development

Our Sales and Business Development team supports all areas of the company with a focus on providing solutions to fit our clients' needs. This team knows how to build relationships, remain up-to-date on industry trends, and proactively promote UBC's services and expertise.

Sales and Business Development team members collaborate with leaders and colleagues throughout the organization, including operations, account management, proposals and pricing, to ensure UBC services are competitive in the marketplace.