What We Do

At UBC, we work to make medicine and medical products safer and more accessible.

We are the leading provider of integrated development and commercial support solutions that deliver evidence of safe use, while optimizing access to medication and care.

Recognized and Respected

We are known throughout the industry by our business model that is in perfect alignment with our clients'. Our work supports the full lifecycle of medicine and medical products, including development, commercialization, and long-term value and safety. In an ever-changing environment, UBC provides high quality services and industry insight to help manufacturers make informed decisions that ultimately optimize care and improve patient outcomes.

A Global Organization

Our diverse and inclusive workforce is comprised of more than 2,000 employees at 15 locations in North America and Europe.

Our Services

Clinical Development & Research

Making life-changing therapies a reality

Our highly developed services help pharmaceutical and biotech companies prove their products' efficacy, safety, and value. Our Clinical Development and Research teams help evaluate study protocol, target study population, recruit physicians and patients, and collect, clean, validate and report data, often far earlier than projected timelines. As a result, sponsors are able to submit findings to regulatory authorities or make a no-go decision in timely and clear-cut manner.

In the end, our work helps expedite products to market so patients and physicians have more treatment options.

We offer the following services to our clients:

  • Phase II-III Clinical Research
  • Data Management and Biometrics
  • Patient and Physician Recruitment and Retention
  • Clinical Trial Nursing Support
  • Market Access and Value Demonstration

Safety & Risk

Ensuring safe and appropriate use of medicine and medical products

Our Safety and Risk Management teams develop, deliver, and report evidence to reinforce safe and appropriate product use. We bring unmatched passion and commitment to our clients' products and reputation. Our depth of experience, combined with the newest and most innovative tracking technology, provides streamlined safety solutions that meet regulatory requirements.

With renowned experts in the US and Europe, our teams help clients move their product through regulatory and commercial requirements so it can reach the right patient, under the right conditions, to optimize care.

We specifically focus on:

  • Pharmacovigilance
  • Risk Management

Patient Support

Ensuring safe and appropriate use of medicine and medical products

Helping patients begin therapy quickly and remain on therapy is essential to positive health outcomes. Through a variety of services, our teams build strong relationships with patients to ensure optimal care.

Our Reimbursement teams help patients, caregivers and physicians maneuver through the often complex coverage process to facilitate faster prescription fulfillment.

For uninsured or underinsured patients, we manage Patient Assistance Programs that have been leading the industry for 25 years.

Finally, our trusted Nursing and Adherence staff provide care, education and therapy guidance to patients through telephonic support and site of care services.

We serve our patients by offering:

  • Reimbursement Hubs
  • Patient Assistance Programs
  • Nursing Contact Centers